Privacy Policy

Privacy Policy

Introduction

Welcome to http://pdr-service.dentrepair-talk.com (hereinafter referred to as “PDR Service,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) in Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Total Data Protection Act (CTDPA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at http://pdr-service.dentrepair-talk.com
  2. All associated applications and mobile apps
  3. Online services and products offered by PDR Service
  4. Interactions between users and our digital platforms

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. When you create an account and use our applications and services as an authorized user.
  2. During your visits to our websites linked to this privacy policy.
  3. When you receive communications from us, including newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information to enhance your experience and provide personalized services. The types of data we gather include:

  1. Account Information: Details required for account creation, such as name, email address, and unique identifiers.
  2. Payment Information: Data related to transactions, including payment method details and billing addresses.
  3. Financial Information: Records of financial activities and service usage, which may be linked to your account.
  4. Purchase Information: Details about products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app data for analytics and personalization.
  6. Location Data: Information about your geographical location when you interact with our services (with your consent).
  7. Feedback: Your comments, suggestions, and ratings to improve our products and services.
  8. Social Media Information: Data from social media platforms when users choose to log in via these services.
  9. Product Information: Details about products or services you’ve shown interest in or purchased.

We collect this data through various means: user input forms, interactions with our applications, automated tracking technologies (like cookies), and third-party sources who provide us with aggregated or de-identified information.

Cookies

We utilize cookies to enhance your online experience and gather analytics. Cookies are small text files stored on your device, categorized as:

  1. Strictly Necessary: Essential for navigating our website and using its core features.
  2. Preference: Remembering user preferences and settings to provide a customized experience.
  3. Analytics: Collecting aggregated data to analyze trends, optimize performance, and enhance our services.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary depending on the type of data and its purpose. Once the retention period expires or when the purpose is fulfilled, we delete or anonymize the information securely to prevent re-identification.

Security Measures

PDR Service has implemented robust security measures to safeguard your personal data:

  • Encrypted Communication: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: Our partners and service providers adhere to strict privacy and security standards when handling your data.

Children’s Privacy

We do not intentionally collect or seek to obtain personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The ability to correct inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): The option to request the deletion of your data, subject to legal exceptions.
  • Restriction: Limiting the use or processing of your personal data under certain circumstances.
  • Portability: Obtaining a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on your personal data exercise.
  • Data Portability (in some jurisdictions): The ability to transfer your data to another service provider.

To exercise any of these rights, please reach out to our privacy team at the contact details provided below. We will respond to your request promptly and in accordance with applicable law.

Changes to Policy

PDR Service reserves the right to update this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions regarding this policy, to exercise your data rights, request a copy of our privacy policies, or report a privacy concern, please contact us: